Return & Refund Policy

Here At Prana E-Commerce, We Pride Ourselves On Customer Service And Satisfaction. If You Want To Return Any Items In Your Delivered Order, You Need To Get In Touch With The Prana E-Commerce Team Within 24 Hours Of Delivery. Return Will Be Accepted Only If It Meets The Return Eligibility Criteria Of That Product Or Category The Product Belongs To.If Your Return Is Accepted, Refunds Will Be Initiated Immediately. Delivery Charges Are Not Refundable.

To Be Eligible For A Return Your Item Must Be Unused And In The Same Condition That You Receive It  Must Also Be In The Original Packaging.

Note: It Is Mandatory For Any Return/Refund To Make A Video While Opening The Parcel Without Pause And Cut A Full Video From Start To End And Send It To pranaecommercesjr@gmail.com Or Whatsapp On 9770849478

Once Your Return Is Received And Inspected We Will Send You An Email To Notify You That We Have Received Your Item We Will Also Notify You Of The Approval Or Rejection Of Your Refund If You Are Approved Then Your Refund Will Be Processed And Credit Will Automatically Be Applied To Your Credit Card Or Original Method Of Payment Within 7 To 10 Working Days.